Business Management

Is Your Case Management Strategy Helping or Hurting your Business Operations?

Provided by OpenText

Category Business Management

Type Webinar

Length 00:44:58

Publish Date January 11 2017

Date posted January 11 2017

Overview

Get new insight on how to balance content and process to deliver successful case management deployments. OpenText have recently hosted a webinar featuring Craig Le Clair, Vice President and Principal Analyst of Forrester, who shared strategies that companies are adopting to deploy case management. Benefits of case management, and why this is a hot topic now. Attendees will hear about the platform components and deployment approach of a successful case management project including content and information management, analytics, low-code development, and collaboration that enable greater flexibility and visibility into the case process. Enterprise “shared service” approaches are contrasted with multiple specialized case management deployments. By the end of this webinar, attendees will gain a better understanding of: Trends in enterprise use of case management platforms How process, content, analytics, and collaboration can make case management deployments successful The feature sets desired in modern case management systems Practical use cases and challenges being solved today with a case management approach  

Recommended for You

phil-muncaster

How a Washington crackdown on Huawei could backfire for everyone

Phil Muncaster reports on China and beyond

dan2

5G is over-hyped and expectations need reining in

Dan Swinhoe casts a critical eye on the future

keri-allan

What can we learn from tech initiatives in the Middle East?

Keri Allan looks at the latest trends and technologies

Our Case Studies

IDG Connect delivers full creative solutions to meet all your demand generatlon needs. These cover the full scope of options, from customized content and lead delivery through to fully integrated campaigns.

images

Our Marketing Research

Our in-house analyst and editorial team create a range of insights for the global marketing community. These look at IT buying preferences, the latest soclal media trends and other zeitgeist topics.

images

Poll

Should the government regulate Artificial Intelligence?