Customer Service

Breaking the Rules Webinar

Provided by Oracle

Category Customer Service

Type Webcast

Length

Publish Date January 27 2017

Date posted January 27 2017

Overview

Good customer service is at the heart of every successful business. Treating customers with respect is key but it is vital you understand what they want from your organization and how to turn that information into meaningful actions. This webcast looks at breaking five of the traditional rules around customer service and discusses the reasons why they just don’t work anymore.

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