Business Management

Streamline Incident Reporting with Speech Recognition

Provided by Nuance

Category Business Management

Type White Paper

Length 11

Publish Date March 23 2017

Date posted March 23 2017


It can take police officers an hour or more to type a single incident report, and sergeants can spend up to 45% of their workday on paperwork. Some officers type reports at the station, which limits officer visibility within the community. Others type directly into Records Management Systems (RMS) from the Mobile Data Terminal (MDT) in the patrol vehicle, which reduces situational awareness and leaves officers more vulnerable to ambush. How can police departments streamline documentation without compromising report quality and timeliness, while improving officer safety and omnipresence in the community, as well as overall department efficiencies? Many are turning to speech recognition solutions, which help make applications – from RMS and case management to email and Microsoft Word – faster and easier to use from the desktop or out in the field, simply by speaking. By offering a voice-driven alternative to the keyboard and mouse, law enforcement agencies can speed document turnaround, reduce transcription costs, and streamline repetitive tasks and workflows – including license plate and arrest warrant lookup – without having to change established processes or existing information systems. Read the white paper to learn how.

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