Business Management

The Anatomy of a Chatbot

Provided by Sharpen

Category Business Management

Type E-Book

Length 12

Publish Date April 06 2017

Date posted April 06 2017


Chatbots will be accessible in the messaging services we use today like Facebook, Kik, and WhatsApp, and will be available to receive messages whenever a consumer needs assistance. They’ll be developed and “trained” so well that the average person won’t know if they’re talking to a chatbot or a human, nor will it matter. They will change the way we interact with businesses and the way businesses interact with us. Seem futuristic and years down the road? It’s not – it’s happening now, and it’s going to change everything.

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