Business Management

Gartner Report: Reduce Your Software Maintenance and Support Costs by Up to 50% by Deploying These Often-Overlooked but Effective Best Practices

Provided by Rimini Street

Category Business Management

Type Analyst Report

Length 1

Publish Date May 10 2017

Date posted May 10 2017

Overview

Software is either the first or second largest cost within the IT budget, and software support accounts for between 50% and 60% of that cost*. Exacerbating this problem is that software support and maintenance costs typically rise each year, yet support requirements often decline as application stability matures and organizational expertise develops.  This report will offer best practice techniques to help you significantly reduce software maintenance and support costs for both on premise and SaaS.

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