Business Management

Time is Money and Downtime is Expensive

Provided by IBM

Category Business Management

Type White Paper

Publish Date November 03 2014


Time is money and if your network experiences downtime, user productivity, revenue and market reputation could all be damaged. As businesses become increasingly dependent on IT, new challenges and risks are beginning to emerge. These new capabilities, whilst increasing end-user productivity, can also magnify the business impact of problems in the IT environment. This paper looks at the benefits of implementing a robust and carefully planned technical support strategy and discusses how both short and long term solutions can help you achieve optimal support at low costs.

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