Business Management

Transforming Workforce Technology is the Key to Improving Customer Experience

Provided by Dell, Inc

Category Business Management

Type White Paper

Publish Date November 04 2016

Overview

Enabling your workforce with technology is a deliberate strategy to foster high performance and excellence. It begins with understanding that employee experience, customer experience, and revenue growth are decisively linked. Based on a survey of over 300 IT professionals across APAC, this Forrester paper looks at how better enabling your workforce is key to improving Customer Experience

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