Business Management

Five Tech Trends That Redefine the Customer Experience

Provided by Genesys Telecommunications Laboratories

Category Business Management

Type E-Book

Publish Date May 22 2017

Overview

The way customers experience your company is changing. They search, watch, listen, read, type, and talk, and they can swiftly and intuitively zero in on the answers they need. This eBook looks at five tech trends that are shaping the ways in which customers access information and interact with companies.

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