Cloud Computing

Ten considerations for moving your contact center to the cloud

Provided by Genesys Telecommunications Laboratories

Category Cloud Computing

Type E-Book

Length 15

Publish Date May 16 2017

Date posted August 22 2017

Overview

The maturity of cloud platforms inspires new confidence in moving 

mission-critical systems to the cloud to gain agility, scale, and cost benefits. 

How can your company achieve these benefits? What steps are necessary to 

begin your contact center’s inevitable move to the cloud? Start with a trusted 

partner who offers broad functionality and can help you navigate the wide 

range of service and solution options, and new capabilities.

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