Business Management

Ten considerations for moving your contact center to the cloud

Provided by Genesys Telecommunications Laboratories

Category Business Management

Type E-Book

Publish Date May 16 2017

Overview

The maturity of cloud platforms inspires new confidence in moving  mission-critical systems to the cloud to gain agility, scale, and cost benefits.  How can your company achieve these benefits? What steps are necessary to  begin your contact center’s inevitable move to the cloud? Start with a trusted  partner who offers broad functionality and can help you navigate the wide  range of service and solution options, and new capabilities.

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