Business Management

The Forrester Wave: Application Performance Management, Q3 2016

Provided by CA Technologies

Category Business Management

Type Analyst Report

Publish Date September 21 2016

Overview

For today’s digital businesses, the quality of customers’ interactions with a firm’s applications, websites, services, and underlying technologies will have a major impact on their experience. Application Performance Management (APM) solutions are critical to CX improvement because APM allows companies to visualize how technology affects the quality of customers’ interactions with the firm. This Forrester Wave evaluates the Application Performance Management (APM) market market, including the major players and innovators, and how the market has evolved in recent years.

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