Business Management

Cognitive Services: A.I. Packaged for Data Insight

Provided by Magenic

Category Business Management

Type White Paper

Length 4

Publish Date September 13 2017

Date posted September 13 2017


Artificial Intelligence (AI) is well on its way to disrupting how businesses operate — and how their customers interact (or don’t) during the buying process.This year, worldwide investments in AI are expected to be three times higher than last year, reaching close to $500 billion. By 2020, businesses that use AI, Big Data and IoT technologies will “steal $1.2 trillion per annum from their less-informed peers,” Forrester predicts.Those positioned to take advantage will be astute at navigating the AI ecosystem, prioritizing investments and optimizing incoming information to focus on key customers, analysts say.“AI capabilities will become table stakes for customer analytics solutions,” predicts Brandon Purcell in Forrester’s 2017 report “The Top Emerging Technologies in Artificial Intelligence.” “AI promises to make (existing) tools even more useful by generating insights from unstructured data, automating the insights life cycle and employing a conversational interface.”

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