Business Management

The Five Characteristics of Highly Successful BPM Deployments in Shared Services and BPO

Provided by 2X SOLUTIONS

Category Business Management

Type White Paper

Publish Date January 31 2014

Overview

BPM is clearly proving to be an outstanding tool to help shared services leaders and BPO organizations improve client satisfaction, decrease costs, and gain competitive advantage. When introduced to an organization the right way, the technology can quickly become transformative. But sometimes in their excitement about what BPM can do, managers make crucial missteps in their introduction strategies. Read on to learn the five common traits of the most successful BPM initiatives.

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