Business Management

The Total Economic Impact of Zendesk

Provided by Zendesk

Category Business Management

Type Analyst Report

Publish Date May 05 2017


Zendesk’s family of customer service products are designed to help organisations improve their handling of customer relations by streamlining interactions and automating processes. To prove the quality of their products, Zendesk commissioned Forrester to conduct an independent evaluation. This Total Economic Impact report examines the financial benefit organisations may realise by deploying Zendesk’s family of customer service products.

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