Business Management

The Digital Business: What Do Your Customers Expect

Provided by Docusign

Category Business Management

Type White Paper

Length 7

Publish Date November 27 2017

Date posted November 27 2017


As the technology landscape becomes increasingly digitised, customers are now expecting more than ever before from the businesses they interact with. Keeping up with this demand can often prove challenging for organisations however, those that fail to keep pace risk falling behind their market competitors and losing their share of the market. But what can businesses do to meet these growing consumer expectations? This white paper explores the digital expectations of both customers and organisations to identify what action is being taken to meet the market demand. 

Recommended for You


How a Washington crackdown on Huawei could backfire for everyone

Phil Muncaster reports on China and beyond


5G is over-hyped and expectations need reining in

Dan Swinhoe casts a critical eye on the future


What can we learn from tech initiatives in the Middle East?

Keri Allan looks at the latest trends and technologies

Our Case Studies

IDG Connect delivers full creative solutions to meet all your demand generatlon needs. These cover the full scope of options, from customized content and lead delivery through to fully integrated campaigns.


Our Marketing Research

Our in-house analyst and editorial team create a range of insights for the global marketing community. These look at IT buying preferences, the latest soclal media trends and other zeitgeist topics.



Should the government regulate Artificial Intelligence?