Business Management

Digital transformation for the equipment industry: 7 ways to get started

Provided by Infor

Category Business Management

Type White Paper

Length 7

Publish Date March 07 2018

Date posted March 07 2018


Digital transformation starts with a new approach to business. A report from Constellation Research states, “Digital transformation begins with design thinking, a methodology that unlocks solutions to questions that have not been asked before.”1 Design thinking involves imagining business from the customers’ shoes and asking, “If I was our customer, what services would I want that I’m not getting? What could make my life easier?” The next step is to plan how to meet those needs. That’s likely going to entail changing internal business processes, improving existing services, adding new services, and offering new ways for customers to engage. Accomplishing this entails adopting new, disruptive technologies—like advanced analytics, omni-channel commerce, social media, mobile, the Internet of Things (IoT), and more

Recommended for You


How a Washington crackdown on Huawei could backfire for everyone

Phil Muncaster reports on China and beyond


5G is over-hyped and expectations need reining in

Dan Swinhoe casts a critical eye on the future


What can we learn from tech initiatives in the Middle East?

Keri Allan looks at the latest trends and technologies

Our Case Studies

IDG Connect delivers full creative solutions to meet all your demand generatlon needs. These cover the full scope of options, from customized content and lead delivery through to fully integrated campaigns.


Our Marketing Research

Our in-house analyst and editorial team create a range of insights for the global marketing community. These look at IT buying preferences, the latest soclal media trends and other zeitgeist topics.



Should the government regulate Artificial Intelligence?