Customer Service

World Quality Report 2017-18 Ninth Edition

Provided by Micro Focus

Category Customer Service

Type White Paper

Length 76

Publish Date September 26 2017

Date posted May 03 2018

Overview

Quality Assurance (QA) and testing practices have continued to undergo change in the last year. The digital economy, increased levels of automation, and the adoption of Agile and DevOps methodologies are some of the key trends in QA that 1600 IT executives from 32 countries have witnessed. This World Quality report from Micro Focus analyzes these trends in QA and testing and discusses how they impact businesses.

Recommended for You

phil-muncaster

How a Washington crackdown on Huawei could backfire for everyone

Phil Muncaster reports on China and beyond

dan2

5G is over-hyped and expectations need reining in

Dan Swinhoe casts a critical eye on the future

keri-allan

What can we learn from tech initiatives in the Middle East?

Keri Allan looks at the latest trends and technologies

Most Recent Comments

Our Case Studies

IDG Connect delivers full creative solutions to meet all your demand generatlon needs. These cover the full scope of options, from customized content and lead delivery through to fully integrated campaigns.

images

Our Marketing Research

Our in-house analyst and editorial team create a range of insights for the global marketing community. These look at IT buying preferences, the latest soclal media trends and other zeitgeist topics.

images

Poll

Should the government regulate Artificial Intelligence?