Business Management

Service Transformation: Evolving Your Service Business in the Era of Internet of Things

Provided by PTC

Category Business Management

Type White Paper

Publish Date June 28 2018

Overview

For many manufacturing businesses, service transformation is seen as key to diversifying revenue streams and providing unprecedented value for customers. With 92% of executives wanting their organizations to adapt their service strategies to better reflect customer needs, service transformation is on the ascendancy within manufacturing. This IDC report examines the changes in market dynamics that are enabling manufacturers to redefine service.

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