Business Management

Service Transformation: Evolving Your Service Business in the Era of Internet of Things

Provided by PTC

Category Business Management

Type White Paper

Publish Date June 28 2018


For many manufacturing businesses, service transformation is seen as key to diversifying revenue streams and providing unprecedented value for customers. With 92% of executives wanting their organizations to adapt their service strategies to better reflect customer needs, service transformation is on the ascendancy within manufacturing. This IDC report examines the changes in market dynamics that are enabling manufacturers to redefine service.

Recommended for You


Latin America’s push towards digital transformation

Keri Allan looks at the latest trends and technologies


Meeting Owl brings new wisdom to conferencing

Martin Veitch's inside track on today’s tech trends


A rare glimpse inside the Chinese cybercrime underground

Phil Muncaster reports on China and beyond

Our Case Studies

IDG Connect delivers full creative solutions to meet all your demand generatlon needs. These cover the full scope of options, from customized content and lead delivery through to fully integrated campaigns.


Our Marketing Research

Our in-house analyst and editorial team create a range of insights for the global marketing community. These look at IT buying preferences, the latest soclal media trends and other zeitgeist topics.



Should the government regulate Artificial Intelligence?